About Medicube

Medicube is a premium Korean skincare brand renowned for its dermatologist-tested, science-backed formulations designed to treat real skin concerns. With a focus on transparency, clinical efficacy, and innovation, Medicube delivers high-performance solutions that are both safe and effective—even for sensitive skin.

From award-winning ampoules to at-home beauty devices like the AGE-R series, Medicube integrates advanced skincare technology with clean, functional ingredients to help users achieve visibly clearer, firmer, and healthier skin. Every product undergoes rigorous testing to ensure proven results you can trust.

Global Recognition: Medicube has earned a loyal international following for its uncompromising quality, with bestsellers such as the Red Line for acne-prone skin, Zero Pore Line for pore tightening, and AGE-R devices for professional-level home care.

Driven by research, trusted by dermatologists, and loved by users worldwide—Medicube is redefining what it means to care for your skin.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.